How to install CI HUB Connector Professional in
Salesforce

Follow this step-by-step guide to complete your installation. You can click on the pictures to view enlarged versions of each image!

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Step 1

Open the CI HUB for Salesforce AppExchange page and click on "Get It Now" to start the installation process.

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Step 2

After installing the CI HUB Plugin, open the content builder in Salesforce Marketing Cloud. On the left side of your screen in the custom block section you can find the CI HUB Plugin. To use, simply drag & drop the CI HUB block where you want to place your asset.


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Step 3

Click Login once the CI HUB pop up appears and enter in your CI HUB credentials to enable the connector.

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Step 4

Once the CI HUB Connector is enabled, click the + symbol next to connections. Search your connection and click on the + button to add the connection. 

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Step 5
Once authenticated, you'll receive a pop up notification letting you know that CI HUB has been successfully connected to any connection.
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FAQs

Do you have questions?
We have the answers

You can install CI HUB Connector Professional through the Salesforce AppExchange or the installation method provided by your administrator. Once installed, the connector becomes available within your Salesforce environment.

Before installation, you should have valid CI HUB credentials, access to a supported DAM system, and the necessary Salesforce permissions to install and configure applications.

After opening the CI HUB panel, log in using your CI HUB credentials. You can then add your DAM connection, authenticate it, and start accessing approved assets directly from Salesforce.

Yes. Once connected, users can search and access approved assets stored in the DAM without leaving Salesforce. This helps teams find the content they need while working on customer and sales activities.

CI HUB brings DAM content directly into the Salesforce workspace, reducing the need to switch between platforms. This helps teams work more efficiently while ensuring they use approved and up-to-date assets.