Menu
Your success with CI HUB starts here
Our Customer Success Services give you the guidance, tools, and confidence to work smarter. With years of experience supporting teams of all sizes, we have developed programs that guide you through each stage of your journey, from first connection to full adoption.
To guide you through every stage of your CI HUB journey, we provide flexible ways to learn and grow:
- Self-Learning: Access interactive, on-demand tutorials to master CI HUB at your own pace.
- Professional Connector Package: Essential onboarding sessions for teams beginning their rollout with CI HUB Connector Professional.
- Brand Connector Package: Expert-led onboarding sessions for teams rolling out CI HUB Brand Connector.
- Individual Package: Tailored sessions designed around specific workflows, use cases, or additional training needs beyond onboarding.
Choose the path that fits your goals and let CI HUB power your success.
Self-Learning
Tutorials On Demand
The tutorials will help you become productive within minutes, master CI HUB step by step, and complete your daily tasks more efficiently.
Audience:
Overview
Format: Short video tutorials divided into CI HUB products and prepared for various applications and operating systems. Plus, helpful best practices and tips.
Price: Included with your CI HUB license.
Tutorials Topics
Learn at your own pace with structured tutorials, from setup to advanced best practices. Each topic builds your skills so you can streamline work, stay consistent, and unlock the full power of CI HUB.
Beginner: Interface overview, quick start guides for Adobe, Canva, Google Workspace and Microsoft 365 apps, and connecting DAM/PIM/cloud.
Intermediate: Insert and replace assets, use metadata effectively, and optimize layouts.
Advanced: Multi-connect setups, simple automation tips, governance and brand control, and integration tips.
CI HUB Onboarding Connector Pro Package
Essential onboarding for a smooth first rollout of CI HUB Connector Professional.
Get your team set up correctly and gain the core knowledge needed to start using CI HUB in their daily work—no friction, just flow.
What's included:
-
Project Setup
We help your admin configure Connector Pro the right way, so everything works from day one.
-
Team Training
Your users learn how to install CI HUB and perform the basic actions they will use every day.
-
Follow-up Q&A
A check-in within 10 days to answer real questions that show up once your team starts using CI HUB.
Pricing
Price in EUR: 35,00 €
Price in USD: 40,00 $
Price based on all seats in the selected CI HUB Subscription.
Key details
-
45 minutes per session.
-
Unlimited participants can join the online sessions.
-
Session recordings are included for internal team use.
-
Self-learning videos access for all participants.
-
Training covers only the CI HUB products included in your plan.
-
We do not provide training for third-party applications (Adobe, Canva, Figma).
-
One reschedule and cancellation is allowed.
Conditions
Each session is 45 minutes
-
Online Sessions can be attended by as many Users you like.
-
Each session covers one or more Applications and the CI HUB Connector
-
Sessions will be recorded and can be shared with your team for internal use.
-
Each session includes access to our Video Self Learning platform to prepare and deepen your knowledge
Conditions and Requirements
The Sessions only cover the CI HUB Products for which you have a subscription.
We offer the option to have one CI HUB Product as the focus product for Session 2.
Participants must have application-specific knowledge.
The sessions do not include training on applications themselves, such as Adobe InDesign, Premiere Pro, Canva, Figma, etc.
Communication
The Customer is responsible for creating and sending invitations to promote it to its users.
The Customer is responsible for the user's attendance.
Sessions can be canceled and moved once.
CI HUB Onboarding Brand Connector Core Training
Full onboarding for teams deploying CI HUB Brand Connector Core across departments.
A multi-session onboarding program designed for large teams working with structured content, multiple sources, and advanced brand, DAM, or enterprise setups.
What's included:
-
Project Setup Session
Support for your Project Owner or Admin to configure the Brand Connector and prepare the environment.
-
X Training Sessions
Focused training for all users on installation, preparation, and essential actions based on user applications.
Pricing
Price in EUR: 2.500,00 €
Price in USD: 3.000,00 $
Key details
-
45 minutes per session.
-
Unlimited participants can join the online sessions.
-
Session recordings are included for internal team use.
-
Self-learning videos access for all participants.
-
Training covers only the CI HUB products included in your plan.
-
We do not provide training for third-party applications (Adobe, Canva, Figma).
-
One reschedule and cancellation is allowed.
CI HUB Onboarding Brand Connector Advanced Training
Full onboarding for teams deploying CI HUB Brand Connector Advanced across departments.
A multi-session onboarding program designed for large teams working with structured content, multiple sources, and advanced brand, DAM, or enterprise setups.
What's included:
-
Project Setup Session
Support for your Project Owner or Admin to configure the Brand Connector and prepare the environment.
-
X Training Sessions
Focused training for all users on installation, preparation, and essential actions based on user applications.
Pricing
Price EUR: 7.500,00 €
Price USD: 9.000,00 $
Key details
-
45 minutes per session.
-
Unlimited participants can join the online sessions.
-
Session recordings are included for internal team use.
-
Self-learning videos access for all participants.
-
Training covers only the CI HUB products included in your plan.
-
We do not provide training for third-party applications (Adobe, Canva, Figma).
-
One reschedule and cancellation is allowed.
CI HUB Onboarding Brand Connector Premium Training
Full onboarding for teams deploying CI HUB Brand Connector Premium across departments.
A multi-session onboarding program designed for large teams working with structured content, multiple sources, and advanced brand, DAM, or enterprise setups.
What's included:
-
Project Setup Session
Support for your Project Owner or Admin to configure the Brand Connector and prepare the environment.
-
X Training Sessions
Focused training for all users on installation, preparation, and essential actions based on user applications.
Pricing
Price EUR: 12.500,00 €
Price USD: 15.000,00 $
Key details
-
45 minutes per session.
-
Unlimited participants can join the online sessions.
-
Session recordings are included for internal team use.
-
Self-learning videos access for all participants.
-
Training covers only the CI HUB products included in your plan.
-
We do not provide training for third-party applications (Adobe, Canva, Figma).
-
One reschedule and cancellation is allowed.
Our Product Family
The CI HUB Product Family offers everything you need to stay connected to your digital assets across tools and teams. Each connector is built to support a different part of your workflow, from creative production to brand management and desktop access. Choose the connector that matches your role or workflow to watch interactive demos and learn how to get started.
Learn more
Learn more
Learn more
CI HUB Drive
CI HUB Drive brings your DAM system straight to MacOS Finder or Windows Explorer, letting users browse, search, and work with files just like they’re used to — no special knowledge needed. Perfect for non-professionals in graphic design, it seamlessly integrates documents, images, and other assets into your existing content pipelines. Out-of-the-box connected to DAM and cloud storage systems
CI HUB Connector
Professional
CI HUB Connector Professional streamlines creative workflows by connecting design tools like InDesign, Photoshop, PowerPoint, Canva, and Figma directly to multiple content sources such as DAMs, cloud storages, image providers, work management tools, and PIM systems simultaneously. This enables teams to access, manage, and update assets in real time from within their design environments.
To help you get started, we offer a collection of interactive tutorials that show you how to use CI HUB within our supported applications.
Explore tutorials by app
Certification - Coming soon
Earning a CI HUB Certification Badge is more than just mastering our platform; it's about proving your advanced skills and distinguishing yourself in today's dynamic creative and marketing landscapes. Whether your role is in design, production, or Digital Asset Management (DAM), our certification demonstrates your proficiency in efficiently navigating connected tools and content systems, a highly valued asset in fast-paced, tech-driven environments.
This offer is in development and will be available soon.
What Customers Say
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content
Those tutorial videos are great!
Cory
Bynder
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager,
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director,
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special,
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content,
Those tutorial videos are great!
Cory
Bynder,
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager,
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director,
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special,
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content,
Those tutorial videos are great!
Cory
Bynder,
“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”
Jason L.
Brand & Marketing Manager,
"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."
Nichole F.
Creative Director,
"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."
Ashley
DAM Special,
"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."
Katy
Head of Content,
Those tutorial videos are great!
Cory
Bynder,
CI HUB Brand Connector
CI HUB Brand Connector is a seamless In-App Multi-Brand Portal for effortless Brand Consistency, giving teams instant access to centrally stored brand assets. Filter content by brand or campaign and insert directly into Adobe Express, PowerPoint, and more. Keep every piece of content on-brand with a smart, digital brand manual – ready to use, always up to date and built for action. Out-of-the-box connected to DAM and Cloud Storage Systems.
Explore tutorials
Best Practices & Tips
InDesign Snippets, PNG & JPG Export
Advanced
9 Min.
Streamline content reuse with the creation of Adobe InDesign Snippets and PNG/JPG Exports. Understand how to push pre-designed components to your DAM for easy access in Adobe, Microsoft, Google Workspace, Figma, Canva, Sketch, SharePoint, and Salesforce applications. And, of course, for better collaboration.
See More
InDesign: Teams, Templates, & Multi-Connect
Advanced
16 Min.
Connect multiple source systems to InDesign. You will benefit of well-prepared InDesign Documents when working with DAM-Systems. See how to involve external teams via CI HUB and at least how to remain compliant with the External Content Panel - also known as ExCoP.
See More
Search, Filters & Facets
Advanced
8 Min.
Refine your search results in the CI HUB Connector using smarter search terms, filters, and facets from your connected source systems. The content of this tutorial applies to all Adobe, Office 365, SharePoint, Google Workspace, Figma, Canva, Sketch, and Salesforce applications. Plus tips on optimizing metadata content in your DAM for better results.
See MoreIT & Support Guide
Resources for your IT department.
Register to watch
You’ll receive tutorials based on your apps, save your progress, and get updates that fit your workflow.