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Your success with CI HUB starts here

Our Customer Success Services give you the guidance, tools, and confidence to work smarter. With years of experience supporting teams of all sizes, we have developed programs that guide you through each stage of your journey, from first connection to full adoption.

To guide you through every stage of your CI HUB journey, we provide three flexible ways to learn and grow:

  • Self-Learning: Access interactive, on-demand tutorials to master CI HUB at your own pace.
  • Starter Package: Ideal for small teams beginning their rollout journey with CI HUB.
  • Adoption Package: Designed for larger organizations aiming to expand CI HUB across departments with guided expertise and structured success planning
Choose the path that fits your goals and let CI HUB power your success.

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Self-Learning

Master CI HUB with on-demand tutorials.

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Starter Package

Guided setup and training for small teams.

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Adoption Package

Drive company-wide adoption with expert support.

Self-Learning

Tutorials On Demand

The tutorials will help you become productive within minutes, master CI HUB step by step, and complete your daily tasks more efficiently.

Audience:

Anyone who uses and manages digital assets and content pipelines.

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Overview

Format: Short video tutorials divided into CI HUB products and prepared for various applications and operating systems. Plus, helpful best practices and tips.

Price: Included with your CI HUB license.

Tutorials Topics

Learn at your own pace with structured tutorials, from setup to advanced best practices. Each topic builds your skills so you can streamline work, stay consistent, and unlock the full power of CI HUB.


Beginner: Interface overview, quick start guides for Adobe, Canva, Google Workspace and Microsoft 365 apps, and connecting DAM/PIM/cloud.
Intermediate: Insert and replace assets, use metadata effectively, and optimize layouts.
Advanced: Multi-connect setups, simple automation tips, governance and brand control, and integration tips.

Starter Package

For Small Teams or First-Time Rollouts

Our Starter Package ensures your teams successfully transition with CI HUB from outdated workflows to a new, seamless way of working with external content directly inside Adobe, Microsoft, Canva, Figma, SharePoint, and beyond.

Audience:

Designers, Brand Managers and Marketers, Creative Operations Teams, anyone managing digital assets. 

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Overview

Format: Web-session (1 workshop with stakeholder, 1 training session).

Outcome: Fast implementation, quick wins, and proof of value.

Price: 35 € / 40 $ per user.

Booking: via Form

Session Topics

  • Requirements and bottlenecks
  • Installation and set-up
  • Standard onboarding training within applications
  • Asset reuse, collaboration, version control, review cycles
  • Best-practices
  • Supercharge productivity inside your applications

Adoption Package

For Organizations or Multi-Team Deployments

We help your teams move from outdated workflows to a new way of working with external content within your preferred applications. Our experts guide you through every step: from pilot projects to full adoption across all departments.

Audience:

Team Leaders, Designers, Brand Managers and Marketers, Creative Operations Teams, and anyone managing digital assets.

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Overview

Format: Web-sessions.

Outcome: Smooth transition across departments, increased adoption, and measurable ROI.

Price: Based on time and material.

Booking: Talk to the Customer Success Team at success@ci-hub.com.

Session Topics

  • Company-wide readiness check and stakeholder interviews
  • Tailored rollout roadmap for all departments
  • Dedicated Adoption Consultant (Success Manager)
  • Hands-on training sessions per department (role-based)
  • Internal communication toolkit (launch templates and adoption campaigns)
  • Reduce resistance to change through training and communication
  • Unlock ROI by optimizing workflows and content usage
  • Position your teams for scalable, future-proof collaboration

Our Product Family

The CI HUB Product Family offers everything you need to stay connected to your digital assets across tools and teams. Each connector is built to support a different part of your workflow, from creative production to brand management and desktop access. Choose the connector that matches your role or workflow to watch interactive demos and learn how to get started.

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CI HUB Connector Professional

Brand-Connector

CI HUB Brand Connector

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CI HUB Drive

CI HUB Drive

CI HUB Drive brings your DAM system straight to MacOS Finder or Windows Explorer, letting users browse, search, and work with files just like they’re used to — no special knowledge needed. Perfect for non-professionals in graphic design, it seamlessly integrates documents, images, and other assets into your existing content pipelines. Out-of-the-box connected to DAM and cloud storage systems

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CI HUB Connector
Professional

CI HUB Connector Professional streamlines creative workflows by connecting design tools like InDesign, Photoshop, PowerPoint, Canva, and Figma directly to multiple content sources such as DAMs, cloud storages, image providers, work management tools, and PIM systems simultaneously. This enables teams to access, manage, and update assets in real time from within their design environments.


To help you get started, we offer a collection of interactive tutorials that show you how to use CI HUB within our supported applications.

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Explore tutorials by app
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Certification - Coming soon

Earning a CI HUB Certification Badge is more than just mastering our platform; it's about proving your advanced skills and distinguishing yourself in today's dynamic creative and marketing landscapes. Whether your role is in design, production, or Digital Asset Management (DAM), our certification demonstrates your proficiency in efficiently navigating connected tools and content systems, a highly valued asset in fast-paced, tech-driven environments.

 

This offer is in development and will be available soon.

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What Customers Say

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager,

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director,

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special,

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content,

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager,

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director,

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special,

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content,

“The in-depth knowledge that you have shown here already, and the knowledge level of what you’ve shown us, is already tenfold of what we have learned from our integrators. They know their systems very well. But CI HUB is the integral link we will be interfacing with daily. Our workflow is 100 % based on the tool and service CI HUB provides.”

Jason L.

Brand & Marketing Manager,

"CI HUB is helping us migrate our entire work environment from an outdated server to our new DAM. It's a big jump forward for us."

Nichole F.

Creative Director,

"During onboarding sessions it was helpful to get the chance to pose specific questions to Natalia and Gerd about questions we've ran into with the CI HUB."

Ashley

DAM Special,

"Many thanks for sharing the platform content. Firstly, I want to say how incredibly helpful it is, as it answered all the questions we had."

Katy

Head of Content,

CI HUB Brand Connector

CI HUB Brand Connector is a seamless In-App Multi-Brand Portal for effortless Brand Consistency, giving teams instant access to centrally stored brand assets. Filter content by brand or campaign and insert directly into InDesign, PowerPoint, and more. Keep every piece of content on-brand with a smart, digital brand manual – ready to use, always up to date and built for action. Out-of-the-box connected to DAM and Cloud Storage Systems.

This product is in development and will be available soon.

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Master the Interface

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Interface Overview

Beginner

1 Min.

The CI HUB Connector is divided into clear areas, with context-sensitive icons and a responsive design.
Start now
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The Burger Menu

Beginner

1 Min.

The burger menu gives you quick access to settings, language, and support to keep you on track.
Start now
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The Connection Area

Beginner

2 Min.

Set up your first connections to DAM, PIM, or cloud storage and unlock the full power of CI HUB.
Start now
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The Navigation Area

Beginner

12 Min.

Browse and switch between different digital libraries with ease, keeping your workflow simple and organized.
Start now
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The Result Area

Beginner

6 Min.

View and customize results so you can quickly find and use the right assets.
Start now
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The Details Area

Beginner

5 Min.

Check metadata, rights, and versions to always stay accurate and up to date.
Start now

Adobe InDesign

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Quick Start Guide

Beginner

5 Min.

Set-up your CI HUB Connector and browse and search for content stored in your external systems.
Start now
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Become Productive in 10 Minutes

Intermediate

8 Min.

Insert images and text from your DAM into your layout, manage assets directly in InDesign, upload new files to your DAM via CI HUB, replace and review version images within InDesign.
Start now
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Teams, Templates, & Multi-Connect

Advanced

16 Min.

Connect multiple source systems to InDesign. See how to involve external teams via CI HUB and remain compliant with the External Content Panel (ExCoP). And more!
Start now

Adobe Photoshop

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Quick Start Guide

Beginner

8 Min.

Install and activate CI HUB in Photoshop. Then perform an initial setup, connect our DAM to Photoshop, and browse the DAM content.

Start now
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Become Productive in 3 Minutes

Intermediate

3 Min.

Start using images from your DAM within Photoshop, create new files in your DAM, create versions of images in your DAM from within Photoshop.
Start now
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Maintaining Layers & Links with CI HUB

Advanced

7 Min.

Place and link DAM assets directly in Photoshop, upload and version layered files, and keep metadata and smart objects connected to your DAM
Start now

Adobe Premiere Pro

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CI HUB Quick Start Guide for Premiere Pro - Part 1

Beginner

6 Min.

Set-up your CI HUB Connector, connect your DAM to Premiere Pro, and browse and search for footage stored in your external systems.
Start now
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Become Productive in 3 Minutes

Intermediate

3 Min.

Insert video, audio, and Illustrator files from your DAM. Then, use the CI HUB Rendition feature to place assets like InDesign cover pages.
Start now
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Existing Project

Advanced

6 Min.

Place new clips to your DAM in Premiere Pro, manage linked footage with the External Content Panel, handle versioning and linking, and keep full control of your projects.
Start now

Adobe Illustrator

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Quick Start Guide

Beginner

7 Min.

Set up your CI HUB Connector and quickly browse and search for content stored in your external systems.
Start now
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Become Productive in 5 minutes

Intermediate

5 Min.

Insert images and graphics from your DAM into Illustrator, manage documents, upload new files to your DAM via CI HUB, and replace images and version documents within Illustrator.
Start now
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Maintain External Content

Advanced

5 Min.

Place metadata content in your Illustrator document, maintain linked assets stored in a DAM. From status checks and warnings to automatic relinking. See how easy it is to make linked assets available for production.
Start now

Mac OS

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Quick Start

Beginner

5 Min.

Install and activate CI HUB Drive, set up your workspace, and explore the interface step by step.
Start now
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Connect Your DAM to Your Desktop

Beginner

4 Min.

Connect your DAM to macOS Finder, save and load connection profiles, and manage multiple systems with ease.
Start now
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Use Your DAM in macOS Finder

Beginner

4 Min.

Search your DAM locally, use quick actions, work with macOS search, and edit or version your files.
Start now
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Bulk Uploads, Asset Transfer, Versions & Renditions

Beginner

4 Min.

Upload multiple assets to your DAM, transfer assets across systems, and manage versions and renditions with confidence.
Start now
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Search Folders, Filters & Facets

Beginner

10 Min.

Start using search folders in CI HUB Drive, apply filters and facets, and add DAM folders to your favorites.
Start now

Adobe After Effects

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New Tutorial Coming Soon

In Progress

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We’re preparing new tutorials for you. Stay tuned!
Start now

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More Tutorials Coming Soon

In Progress

-

We’re preparing new tutorials for you. Stay tuned!
Start now

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More Tutorials Coming Soon

In Progress

-

We’re preparing new tutorials for you. Stay tuned!
Start now
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More Tutorials Coming Soon

In Progress

-

We’re preparing new tutorials for you. Stay tuned!
Start now

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New Tutorials Coming Soon

In Progress

-

We’re preparing new best practices videos for you. Stay tuned!
Start now
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New Tutorials Coming Soon

In Progress

-

We’re preparing new tips and tricks videos for you. Stay tuned!
Start now

Adobe Express

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Install & Connect

Beginner

4 Min.

Install and activate the CI HUB Connector plug-in, connect your DAM and cloud storages to Adobe Express, and manage connection profiles with ease.
Start now
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Browse & Search External Content

Beginner

5 Min.

Browse external content in Adobe Express, refine results with search, filters, and facets, and explore the result area with its views and settings.
Start now
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Place & Upload Content, Version Content

Beginner

8 Min.

Access and place DAM assets in Adobe Express, use renditions, explore upload options, and update or version your assets directly in your DAM.
Start now

Canva

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Installation & Connections

Beginner

8 Min.

Set up the CI HUB Connector in Canva, connect your DAM, browse and search content, and explore asset details and functions.
Start now
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Placement & Upload Options within Canva

Beginner

6 Min.

Explore placement options for images, renditions, and text, connect Canva project folders with CI HUB, and upload your designs back to your DAM.
Start now

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Migrate Assets from SharePoint to your DAM with CI HUB

Advanced

2 Min.

Migrate assets from SharePoint to your DAM with CI HUB Connector, a function you can use across any source and target systems.
Start now
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InDesign: Create Print-ready Files in Your DAM

Advanced

5 Min.

Streamline your print file production with content from your DAM using CI HUB Connector.
Start now
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Search, Filters & Facets

Advanced

8 Min.

Refine your search results in the CI HUB Connector using smarter search terms, filters, and facets from your connected source systems. The content of this tutorial applies to all Adobe, Office 365, SharePoint, Google Workspace, Figma, Canva, Sketch, and Salesforce applications. Plus tips on optimizing metadata content in your DAM for better results.
Start now
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Benefits of Using Low-Res & High-Res Files

Advanced

7 Min.

Speed up your layout process with low-resolution files and accelerate your interaction with content from your DAM.
Start now
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InDesign Snippets, PNG & JPG Export

Advanced

9 Min.

Streamline content reuse with the creation of Adobe InDesign Snippets and PNG/JPG Exports. Understand how to push pre-designed components to your DAM for easy access in Adobe, Microsoft, Google Workspace, Figma, Canva, Sketch, SharePoint, and Salesforce applications. And, of course, for better collaboration.
Start now
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InDesign: Teams, Templates, & Multi-Connect

Advanced

16 Min.

Connect multiple source systems to InDesign. You will benefit of well-prepared InDesign Documents when working with DAM-Systems. See how to involve external teams via CI HUB and at least how to remain compliant with the External Content Panel - also known as ExCoP.
Start now

Figma

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Installation & Initial Settings

Beginner

3 Min.

Install and activate the CI HUB Connector in Figma, then explore the burger menu and adjust your initial settings.
Start now
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Connections, Content Navigation, & Placement Options

Beginner

10 Min.

Connect your DAM and cloud storage to Figma, browse and search content, insert assets and metadata, and use Replace features to update your designs.
Start now
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ExCoP & Upload Features

Beginner

9 Min.

Explore the External Content Panel (ExCoP) in both new and existing Figma designs, and see how to use CI HUB’s upload features.
Start now

Sketch

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New Tutorial Coming Soon

In Progress

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We’re preparing new tutorials for you. Stay tuned!
Start now

Google Workspace

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New Tutorial Coming Soon

In Progress

-

We’re preparing new tutorials for you. Stay tuned!
Start now

Best Practices & Tips

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InDesign Snippets, PNG & JPG Export

Advanced

9 Min.

Streamline content reuse with the creation of Adobe InDesign Snippets and PNG/JPG Exports. Understand how to push pre-designed components to your DAM for easy access in Adobe, Microsoft, Google Workspace, Figma, Canva, Sketch, SharePoint, and Salesforce applications. And, of course, for better collaboration.
Start now
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InDesign: Teams, Templates, & Multi-Connect

Advanced

16 Min.

Learn how to connect multiple source systems to InDesign. You will benefit of well-prepared InDesign Documents when working with DAM-Systems. See how to involve external teams via CI HUB and at least how to remain compliant with the External Content Panel - also known as ExCoP.
Start now
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InDesign: Create Print-ready Files in Your DAM

Advanced

5 Min.

Streamline your print file production with content from your DAM using CI HUB Connector.
Start now
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Benefits of Using Low-Res & High-Res Files

Advanced

7 Min.

Speed up your layout process with low-resolution files and accelerate your interaction with content from your DAM.
Start now
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Search, Filters & Facets

Advanced

8 Min.

Refine your search results in the CI HUB Connector using smarter search terms, filters, and facets from your connected source systems. The content of this tutorial applies to all Adobe, Office 365, SharePoint, Google Workspace, Figma, Canva, Sketch, and Salesforce applications. Plus tips on optimizing metadata content in your DAM for better results.
Start now
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Migrate Assets from SharePoint to Your DAM with CI HUB

Advanced

2 Min.

Migrate assets from SharePoint to your DAM with CI HUB Connector, a function you can use across any source and target systems.
Start now

IT & Support Guide

Resources for your IT department.

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Security, SSO & DataPointer Schema

Beginner

3 Min.

Overview of security, SSO setup, and technical details for IT integration.
Start now
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Troubleshooting & Support

Beginner

1 Min.

Find answers to common issues and quick links to CI HUB support.
Start now

Start Here

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CI HUB Training Platform Overview

Beginner

3 Min.

See how this platform supports creatives, enterprises, and IT teams.
Start now
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Navigating CI HUB Demos

Beginner

1 Min.

Learn how to browse, play, and control our interactive demos.
Start now
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Your CI HUB ID Explained

Beginner

1 Min.

Access all CI HUB products with one login and full flexibility anywhere.
Start now
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Benefits of Signing Up

Beginner

1 Min.

Register to save progress, get personalized tips, and earn certifications.
Start now
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Essential CI HUB Terms

Beginner

1 Min.

Understand the main CI HUB terms to follow demo easily.
Start now
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DAM Systems with CI HUB

Beginner

4 Min.

Connect your DAM to CI HUB to simplify asset access and streamline teamwork.
Start now

Microsoft Office 365

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Quick Start Guide for Microsoft Office 365

Beginner

7 Min.

Install and sign in to the CI HUB Connector for Microsoft 365, connect your DAM or cloud system, browse assets, and use key functions in Word, Excel, and PowerPoint.
Start now
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Word: Placement and Upload Options.

Beginner

Place DAM assets directly in Word and upload Word documents to your DAM without leaving the app.
Start now

Salesforce

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New Demos Coming Soon

In Progress

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We’re preparing new interactive demos for you. Stay tuned!
Start now

WordPress

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New Demos Coming Soon

In Progress

-

We’re preparing new interactive demos for you. Stay tuned!
Start now

SharePoint

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New Demos Coming Soon

In Progress

-

We’re preparing new interactive demos for you. Stay tuned!
Start now