<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >CI HUB Launches New Customer Success Hub</span>
,

November 12, 2025

CI HUB Launches New Customer Success Hub

We’re excited to launch the CI HUB Customer Success Hub, a brand-new initiative designed to help you and your team get the most from CI HUB! 

Unlock the Full Potential of Your Team’s Creative Workflow 


The Customer Success Hub introduces users to a host of new services, including: 

  • Customer Success Services
  • Interactive Tutorials
  • Best Practices and Tips
  • IT and Support Resources 

…and much more! 
Whether you’re onboarding new users, scaling across teams, or optimizing your creative workflow, CI HUB’s Customer Success Hub provides the guidance and resources to help you succeed.

 

Our New Services


We now offer three tailored Services to support your growth at every stage: 

  1. Self-Learning: Master CI HUB with on-demand tutorials. 
  2. Starter Package: Benefit from a guided setup and training for small teams. 
  3. Adoption Package: Drive company-wide adoption with expert support. 

Choose the path that fits your goals and let CI HUB power your success!

Product Tours and Best Practices 


The
Product Tours section offers dozens of video tutorials showing how to get started with CI HUB and how to use our three core products: CI HUB Connector Professional, CI HUB Drive and CI HUB Brand Connector (coming soon). 

You can also find a section dedicated to Best Practices and Tips, where you can learn how to: 

  • Migrate files efficiently
  • Search and filter assets effectively
  • Work with low- and high-resolution image files
  • Streamline your creative workflow 

...among other useful skills!

Coming Soon: CI HUB Certification


In the near future, the
Customer Success Hub will feature a new Certification section. 

Earning a CI HUB Certification Badge is more than just mastering our platform, it’s about proving your advanced skills and standing out in today’s creative and marketing landscape. 

Whether you work in design, production, or Digital Asset Management (DAM), certification will validate your expertise in managing connected tools and content systems; an invaluable skill in fast-paced, tech-driven environments. 

Stay tuned for updates on this exciting addition! 

Gerd Glaser

Article by

Gerd Glaser

CXO, Chief Experience Officer

Gerd Glaser has 25 years of experience in the marketing and communications industry. He has worked as a founder and managing director of agencies and as an external consultant for leading companies. He has extensive knowledge of digital asset management, workflow management and is an expert on Adobe products.